All your client communication
in one place
Motion.io's Unified Inbox lets clients send messages, submit support requests, and place work orders in loginless portals branded to your business.
Deliver ongoing support and services—minus the stress.
Centralize communication
All client chat messages, task comments, and automated email replies are funneled into one unified inbox for your team to manage.
Resolve requests faster
Create tasks instantly from any client interaction and stay on top of task progress and team responses.
Elevate your client experience
Clients can submit work orders and support requests directly through the same Motion.io portal they already know and use.
Manage work orders, support requests, and more—all from a centralized inbox.
Loginless client access
Simple and secure, customers can communicate with your team, submit tickets, and view outstanding requests by clicking a magic link – no account creation or login is required.
Private team collaboration
Add internal notes to loop in other team members or provide additional clarification on tickets without worrying about clients seeing the behind-the-scenes shop talk.
Simple task creation & tracking
Quickly convert client comments and chat messages into tasks and have Motion.io automatically follow up until the tasks you create are completed.
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FAQ
Using Motion.io's Unified Inbox, your team can manage all client chats and comments in one place, quickly reply, and even convert any client message into a task in their associated project, ensuring nothing falls through the cracks.
The unified inbox (Message Center) gathers chat messages, task comments, and client email replies across all projects into one central dashboard.
Chasing clients doesn't scale
Motion.io does. Get started today, and never send another "Just checking in..." email again.